Last week celebrated cross-cultural management guru Fons Trompenaars rose in the influential Thinkers50 global ranking of business thinkers. Trompenaars climbed to 33rd place partly due to his recent book, written with Charles Hampden-Turner, Nine Visions of Capitalism but mainly, according to Stuart Crainer who created Thinkers50 with Des Dearlove in 2001, due to a significant increase in citations of his work during the last two years. (Read more)
Susannah Clarke, co-author of ‘Implementing ISO 9001:2015′, asks whether the principles of DFMA are enough if customer delight gets overlooked along the way?
By Susannah Clarke, co-author of Implementing ISO 9001:2015, which is available now
I’m working on an interesting project in the Construction sector at the moment, looking at how and what this sector can learn from the automotive and aerospace industry and the standards they now achieve, particularly related to Design for Manufacture and Assembly (DFMA). (Read more)